FAQ

Frequently Asked Questions

About Check-in&out

How do you make a room assignment?

If you don’t have any requests about a roommate, it will be assigned randomly.

If I choose my friend for my roommate, is it possible to share my room with my friend?

Yes, just type your friend name on the comment section, then we will assign you and your friend together.

Please be advised the following information about Check in and Check out.

Please be advised the following information about Check in and Check out.

Check-in Check-out
Every 25th  Before 6PM Every 24th  24Hours

Please contact us if you have any questions for it or if you are not able to make it in time.

※ In case of special program (summer school, winter school or Language Program) made by each university, you may check-in according the program.

About Contract

Can I get refund when I decide to check out earlier than period of my contract?

No, you cannot get refund for your losing date, however if you have to leave Korea because of the VISA problems or you must go back to your home country permanently for Family issues, then we will check your situation from your school, and then we will refund money for rest of your contract.

How much is the deposit?

200,000KRW per person. It will be refunded by cash upon check-out.

Is Installment payment possible?

The rental fee for the whole contract period should be made at once in advance to complete reservation.

The room will be reserved as soon as you send us a remittance slip after payment.

 

About Facilities

Can I have a parking space?

If you are the resident of URSEOUL, you can have parking permission for 50,000 won per month.

Does URSEOUL have security service?

There are 24-hour security guards at the building. All public areas in the building are equipped with CCTV cameras and all residents receive a personal access card to enter.

What kind of facilities does URSEOUL offer for the residents and I would like to know opening hours of each facilities and also how much do you charges for using facilities.
  • Fitness center (29F), No extra charge
    Monday-Friday 06:00-23:00
    Saturday-Sunday 09:00-22:00
  • Community lounge (29F), No extra charge
    Monday-Friday 06:00-23:00
    Saturday-Sunday 09:00-22:00
  • Outdoor Garden (29F), No extra charge
    Monday-Friday 06:00-23:00
    Saturday-Sunday 09:00-22:00
  • Study Room (B2), No extra charge
    Monday-Sunday 06:00-23:00
    You should make a reservation during weekdays(09:00-18:00) at the FM office, B2.
  • Tool Room(B2), No extra charge
  • Monday-Sunday 06:00-23:00
  • You should make a reservation during weekdays (09:00-18:00) at the FM office, B2. Available for studying and meeting
  • Storage room
  • Usage fee for storage is 5,000KRW per month. You can contact the URSeoul office to use it.

About Reservation

If I applied URSEOUL through the online website, how is the process going for confirming my reservation.

1.Make a reservation through the URSeoul website

2.Fill out the registration form  and send it back to us

3.Invoice will be issued for payment

4.Make payment via wire transfer

5.Inform us after payment

6.Payment Confirmation Mail  will be sent when your payment is confirmed

entry procedues

About Stay

Are there regulations should follow in URSeoul?

Please click the URSeoul Station Guide below to understand URSeoul Regulations.

 

☞  2019 UR Seoul Station Guide(ENG)

 

 

Please watch the video below for regulation.

Can I change my roommate in middle of my contract?

It is impossible to change your roommate, however, if you have agreement of people from other room, then you can change your roommate.

Can I smoke in my room?

No. As URSeoul Station is a smoke free building you can smoke outside of the building.

Does URSEOUL have curfew?

No, unlike other university dormitories in Korea, you can access to URSEOUL at any time.

How can I get to URSEOUL from the airport?

Take the Airport Railway at Incheon International Airport.
There are two types of train to get to Seoul Station, which are the express train(Terminal 1: 43mins, Terminal 2: 51mins) and the all stop train(59~66mins) .
You may check out more details about the Airport Railway : www.arex.or.kr

URSeoul is located 5mins walk away from the Seoul Station exit 12.

The name of residence building is Twincity Namsan(The Building with Woori Bank).

seoul-eng

When you arrived in Seoul station, please do not go out to exit 12, there is direct underground connection to URSEOUL which is placed right next to exit 12.
How much are the maintenance, utility, and internet/cable fee?

The monthly bill includes the maintenance fee, utility  and the internet.

It will be delivered to your mailbox at the beginning of every month.

The average monthly bills per person  are as below :

-Triple : 70,000~90,000KRW/person

-Twin Standard, Twin Superior :90,000~100,000KRW/person

-Twin Deluxe, Twin Suite : 100,000~110,000KRW/person

-Single Room : 160,000~200,000KRW/person

  • Utility fee including water, gas, electricity.
  • Internet/cable fee is KRW 7000 per month per room

 

If I bring my friend or family who is not resident of URSEOUL, can they sleep over at my room?

Your friend can visit your room but sleep-over is not allowed.

However if your family members visit you less than a week, it is possible to stay in your room (Single/double rooms only).

Is the residence allow to have a pet?

No, pets are not allowed in URSEOUL.

Is there any place I can purchase my supplies and restaurants nearby URSEOUL?

Nearby URSEOUL, there is mega mart, traditional market, and lots of restaurants.

What furniture and appliance does URSEOUL offer for each room?

Electric Pot, Microwave, Desk, Chair, Window screen, Bed, Bed Cover, Air conditioner, Refrigerator, Bidet, Washing machine(Dryer included) etc.

What if I made damages on facilities, how much I have to compensate for the damaging facilities?

Each furniture and appliance have own appropriate value, so we will charge you for the damaging facilities based on that value.

What kind of activity does URSEOUL offer?

We are planning to offer activity such as barbeque party, kimchi making, and etc.